SALPS Scottish Premises Staff Online Course

The Scottish Award for Licensed Premises Staff (SALPS) course is accredited and endorsed by leading awarding bodies within the hospitality industry, including the Institute of Hospitality and the BIIAB.

The aim of the course is to introduce you to:

• The licensing objectives
• The Licensing (Scotland) Act 2005
• The function of the Licensing Standards Officer
• The definition of alcohol, units and drinking limits
• Proof of Age and acceptable I.D.
• Managing conflict

Assessment: Upon completion of the course, learners will complete an end-of-learning assessment consisting of 20 questions. 70% of the questions need to be answered correctly to pass and receive a certificate.

Course duration: 2 hours*
* Based on average time taken by candidates.

To meet the requirements of Licensing (Scotland) Regulation 2007 it should take at least 2 hours to complete this course and must be verified by the signature of an existing Personal Licence Holder.

Assessment: Upon completion of the course, learners will complete an end of learning assessment consisting of 20 questions. 70% of the questions will need to be answered correctly to receive a certificate.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.

Course content:

Module 1

• Legal requirements for serving alcohol
• Training team members

Module 2

• Licensing and the licensing objectives
• Licensing regulations

Module 3

• The definition of alcohol

Module 4

• Unlicensed sales
• Licensing authorities

Module 5

• The functions of the Licensing Standards Officers
• The powers of the LSO’s

Module 6

• The nature of an operating plan and importance

Module 7

• Types of licence conditions
• Premises Licence and occasional licence conditions

Module 8

• Special provisions for clubs under section 125 of the Licensing Act
• Club exemptions

Module 9

• 24-hour licensing
• Offences to ‘outwith licensed hours’ and exceptions
• Permitted hours for off-sales premises
• The effect of British Summer Time

Module 10

• Sale or allowing the sale of alcohol to children and young persons
• Purchase, consumption and delivery of alcohol to, by or for a child or young person
• Offences
• Drunkenness and disorderly conduct

Module 11

• Proof of age and acceptable I.D.
• Underage sales notices

Module 12

• Test purchasing

Module 13

• Standards of service and refusing service
• Challenging proof of age

Module 14

• Alcohol units
• The strength of alcoholic drinks

Module 15

• Drink drive limits
• Weekly units

Module 16

• Conflict and violence workplace policies
• Identifying signs of conflict
• Dealing with aggressive or abusive customers
• Resolving conflict, ‘win-win’