A Pub Landlord’s Typical Working Week

This list came out of a focus group session we recently ran with experienced pub landlords. The task: ‘List a typical week and some of the days in the life […]
10 Top Tips From The Landlord of CAMRA’s Pub Of The Year

Music: The Salutation Inn benefits from a piano situated by a window looking out on to rolling countryside. The pub also regularly hosts folk bands for live music.
40 Tips to Promote Your Pub or Restaurant

Here’s a fairly comprehensive list of forty simple ideas which came from ourselves and the delegates on a recent customer service course we ran for pub and restaurant staff and […]
10 Questions To Ask Interviewees When Recruiting Pub Staff

Many licencees struggle when seeking to recruit new staff (especially chefs!) Here are some tips for key questions to ask…
CCTV Footage Rules for Pubs & Restaurants

Loads of requirements if you have CCTV in your premises. Here are some things you have to do if someone asks to view your CCTV footage (its all about “evidential […]
